How to Buy and Use Voicebuy DID Numbers

1. What are DID Numbers?
   

DID Numbers are virtual numbers that enable users to route calls to prevailing telephone lines. DID Numbers were created with a view to allocate certain employees a direct number, which helps to do away with multiple physical phone lines. With a DID number, firms can route and process thousands of concurrent calls to appropriate extensions.

2. Who may use the service?

DID service offered by Voicebuy is ideal for both residential and business use. However, DID services cannot be utilized for the following purposes: dialing, continuous or extensive call forwarding, telemarketing, fax or voicemail broadcasting

3. What are the advantages of owning a DID Number?

VoIP DID providers can empower a global reach with improved geographical DID coverage. With DID, your telephone number is no longer restricted by geographical precincts. You can receive calls from local and international numbers in more than 60 strategic countries around the globe. Firms can incorporate local, mobile and toll-free numbers from more than 60 countries, giving them a de facto local presence around the globe. This can be really useful for contact centers, retail stores and the conference calling industries. Having local numbers across multiple locations, increases the probability of getting calls from those locations. Our platform is the right option for VoIP DID providers who need dependable and scalable DID numbers, at reasonable rates from numerous nations around the globe. We, at Voicebuy have a global footprint of high quality DID numbers with intelligent call routing features Call history for each of the DID virtual is rendered by Voicebuy, which empowers the users to have a quick peek over the history of incoming calls.

4. How to select and buy a DID number?

Users can have access to local and toll-free DID numbers in many popular international cities.

• Log in to Voicebuy portal and select "DID Management"
• Click on "Order" tab. Select the country in the "Select country" drop-down
• Now a list opens up with details like prefix code, city name, set up fee and monthly price details
• Select the city from the list.
• Click on the “Buy” icon in the extreme right side of the row.
• In "DID Term" drop-down select any one option from 1 Month/ 3 Month/6 Month/ 12 Months
• Click on "Buy now"

For more info on DIDs check our DIDs FAQs

5. How to make payment for the DID?

Users are offered multiple options to make payment for the DID – If you have a sufficient account balance, amount will be deducted from your account balance. User can also make payment through PayPal, Skrill or Wire transfer

6. How does the autorenewal option work, what happens, if I don't use that option?

Voicebuy offers users the facility to automatically renew the DID numbers so that it would  not be lost in case of a delayed manual renewal. User can adopt the following steps to use auto-renew

• Log in to your Voicebuy account
• Navigate to “DID Management” section.
• Select the corresponding DID number which you want to renew
• Check “Renew” checkbox
• Press “Save”

If the user didn’t enable the auto-renew option, he will receive the first auto-renew order 7 days prior to the service expiration day.  If the user does not enable autorenewal, a second warning message will be sent to the customer 48 hours before service expiration day. This allows for ample time period to resolve issues (if there are any) with the payments and fortifies you from the undesirable service interruption.

Read more: https://www.voicebuy.com/voicebuy-did-numbers-how-to/

Release of New Services by Voicebuy

Dear partners and customers! We at Voicebuy are pleased to inform you, that we have changed our product portfolio, and from now on will be concentrating more on providing business VoIP solutions to small and medium size business enterprises. Starting September 2015 we are offering our customers a full package of small business VoIP solutions, including  VoIP DID numbers.

With Voicebuy DID Numbers you can establish the presence of your company in as many countries as you like by getting local numbers of that country. You can order from Voicebuy regional, toll free and mobile numbers of more than 60 countries. Read more: https://www.voicebuy.com/did-numbers/.

The IP PBX technology offered by Voicebuy will enable customers to create an own small business phone system. By acquiring Voicebuy free hosted PBX, customers will be offered such indispensable features like Call Forwarding,  Answering mode, CLI Management, Forwarding to Skype, etc.  More about Voicebuy virtual PBX features you can read here: https://www.voicebuy.com/free-hosted-pbx/.

Voicebuy Mobile Dialer – is a software application for those who use mobile phones for making and receiving VoIP calls, i.e. making calls over the Internet directly from mobile phones.  The app is completely free and is compatible with any operating system based mobile phones: iPhone, Android, Symbian, Windows, Blackberry, etc. Read more: https://www.voicebuy.com/voicebuy-mobile-dialer/.

Voicebuy offers small and medium size business enterprises widely accepted options for making international calls – Calling Card, Call Back and Pinless, all operated and assisted with IVR. Read more:  https://www.voicebuy.com/calling-cards-callback-pinless/

And of course, we continue to offer our customers wholesale VoIP termination, Switch Partitioning solution - to customers and/or carriers, that wish to establish own ITSP services without serious investments and hardware installations,  SIP Trunking, and the unique and feature-rich private label VoIP Reseller Program.

Along with the newly released services Voicebuy launched a new and more sophisticated user interface, which makes it possible to set up and instantly manage all of your preferred services, having at the same time an overview over your account balance, call history, payment history, etc. And last but not least, we have redesigned our website www.voicebuy.com and hope, that it will make your user experience with us more pleasant and hassle-free. Thank you for using our services!

Read more: https://www.voicebuy.com/voicebuy-virtual-pbx-features/