Wednesday, December 24, 2014

Business VoIP Solutions: Hosted PBX And Virtual PBX

Nowadays, thanks to new and improving cloud-based technology, both small and medium-sized businesses can have sophisticated phone systems. Hosted PBX is one of the latest developments of business technology, it is a cloud-based VoIP technology that provides even the smallest businesses with an advanced telephone system at an affordable cost and without the upfront investment in telephone equipment. With a hosted PBX telephone system, only the telephones are located in your office. In fact, the costs and responsibility of maintaining and supporting the telephone system are covered by service providers and managed remotely. A virtual PBX is a budget-friendly version of hosted PBX. Since the popularity of these business VoIP PBX telephone systems is growing tremendously, we'll dedicate this article to exploring these phone systems and their features in detail.

Hosted PBX

Hosted PBX is a service where the call platform as well as PBX features are hosted at the service provider's location. In fact, end users connect via IP to the provider for voice service.

Hosted PBX offers businesses multiple advantages, here are some of them:

  • Cost Savings- Businesses don't have to purchase an office telephone system and there is no need to maintain it, as it is operated and maintained by a VoIP provider.
  • Credibility- This system is ideal especially for small businesses, as it gives them instant credibility by presenting their customers with a professional sounding telephone solution. In fact, traditional telephone systems are usually cost-prohibitive for small companies.
  • Ease of Use- With hosted PBX anyone can manage, monitor and make changes in the service at any time, without needing any specialized skills or experience.
Virtual Hosted PBX

Virtual PBX is an economy-class form of hosted PBX. A virtual PBX is mainly intended to provide VoIP solutions for small businesses, usually with fewer than 10 employees and low-volume telephone traffic. This telephone system offers cost-effective business VoIP telephone service to small businesses. Like hosted PBX phone systems, a virtual PBX is operated and maintained off-site by a VoIP provider. A virtual PBX telephone system allows a small business telephone system to access enterprise-level features, like auto attendants and voice-mail. With virtual PBX small business telephone systems and small start-ups can present a professional image to vendors, customers and investors.

Hosted PBX providers. Voicebuy as a leading wholesale Hosted PBX provider

Voicebuy, which is a leading VoIP provider in today's market, offers its users a chance of building their own business telephone systems. Registered Voicebuy users have the opportunity of upgrading their web access by subscribing to the company's absolutely Free Hosted PBX. Voicebuy helps businesses build their own business telephone networks and make the communication between their offices in different countries effective by creating a single telephone network with the help of PBX.

If you want to receive incoming calls through PBX, you should get a DID /Direct Inward Dialing/ or Virtual number. Voicebuy offers its customers the option of purchasing DID numbers from a pre-defined list of DID providers, so that they don’t have to look for them on the web.

Voicebuy Free Hosted PBX features

  • Call Hold – this service is used to place active call on hold in order to make or receive a second call. While on hold, the party will listen to the music.
  • Follow Me – this service is an option when incoming call will be transferred on multiple destinations. All those destinations may ring simultaneously, randomly or in sequence depending on the configuration. When the call is picked up at one of the ringing destination, other phones stop to ring.
  • Forward to SIP URI – this option forwards the incoming call to the defined SIP URI. You can pick up the call from your soft-phone, IP phone or mobile dialer.
  • Call Waiting - This option allows you to receive an incoming call when you are currently on a call. The caller will hear a ringing tone and you will hear a special beeping on the telephone when the call arrives. You will need to dial a specific key combination on your phone to switch between calls.


  1. We provide phone systems to businesses across the UK, working with world-class manufacturers to offer a full range of telephony systems that can be tailored to your needs. We cater for businesses of any size, and offer a diverse product range from basic two-user phone systems through to multi-feature systems.