Thursday, December 29, 2011
VoIP (voice over internet protocol) is a fast growing and developing industry. VoIP companies improve the services with each passing day. However, despite today’s competitive VoIP market, choosing a suitable VoIP provider is not an easy task.
Below are some effective tips that will guide you through the whole process of choosing the right one.
Price: Price is an important factor, however bear in mind that you should consider the VoIP solution that suit your needs the best as the difference in tariffs is a minimal.
Service: Quality and fast service is the most important thing that guarantees you won’t fail to get a call. Just take into account that the quality of VoIP termination also depends on the quality of broadband connection.
Customer support: Lots of customers encounter technical problems while using VoIP services. Make sure your VoIP provider offers 24/7 customer support.
Satisfaction: Sometimes surfing on the Internet and researching VoIP providers may not be enough. It’s important to try the services to make sure if it’s the right one. Most companies require signing a long-term contract and charge a penalty fee if you unsubscribe before the contract expires. Thus, decide on the company that offers a trial VoIP call or trial services for a particular period.
Reviews: Try to find some reviews on the Internet to get more idea about the company and its services, also pay attention to the review sources.
Social network: Check out the official pages of your VoIP provider in social networking and bookmarking websites. Read the comments and reviews, pay attention to the number of likes. If the VoIP provider you decided on has a big audience it means that it’s worth trying. You can also get in touch with the potential customers of particular VoIP provider to find out more about its VoIP solutions.
VoIP Provider and VoIP forums: Look up ten best VoIP forums on the Internet and check out if your VoIP provider has any activity there. If it’s regularly posting its updates in the forums and gets a lot of feedbacks, it needs to be considered.
Accordingly, choosing a VoIP provider is a task that requires both time and deep research. The main point is not to hurry with signing long-term contracts. Try the services before you start cooperation.
Original post Tips for Choosing a VoIP Provider